UK Standard Delivery
£3.95 (FREE on orders over £100)
2-5 working days
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery
Next Day Delivery
£6.95
Order by 10pm*
*Order by 8pm on Friday for Next Day delivery on Monday
*Cut-off times may change during busy periods.
UK Saturday Delivery
£8.95
Order by 8pm Friday*
*The cut-off time may change during busy periods.
UK Collect From Store
£3.95
2-5 Working Days
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery.
Something not quite right? Simply return your order within 30 days of receiving it for a refund.
Return Online
Generate your return online via our returns portal.
International Return Online
For our International customers, please follow the below instructions to return your order.
Ted Baker Returns Department
XPO Logistics
Fernhook Avenue
Derby Commercial Park
Derby
DE21 7HW
Return to Store
Return orders to any standalone Ted Baker store in the UK.
Ted’s UK store teams accept refunds for both online and in-store purchases.
Simply take your item(s) and your online despatch email/invoice to a Ted Baker store within 30 days of receiving your order; your refund will then be processed to your original payment method.
Closed Store Returns
If your local Ted Baker store has closed and you are unable to take your item(s) to an alternative Ted Baker Standalone store then please follow the below steps:
Please note – the ‘Closed Store Return Process’ can only be used for purchases made in a Ted Baker Stand Alone store that has now closed down (Manchester Trafford, Cambridge, Birmingham Bullring, Liverpool, Leeds, Oxford, Nottingham, Bristol, Brompton Road, Floral Street, Exeter, Bromley, Milton Keynes, London Bridge, Bicester) and all returns must be in accordance with the regular below Terms & Conditions.
Store Closure Return Process:
If you encounter any difficulties or require further assistance, please do not hesitate to contact our Customer Service Team here.
Terms & Conditions
Exclusions
Due to hygiene reasons, certain goods are non-refundable. These are:
*Please note anything tailored or personalised to you cannot be returned.
The following items are non-returnable to store but can be returned by post:
Exchanges