UK Christmas Delivery Dates 2023
To ensure your delivery in the UK arrives in time for Christmas, please place your order before the below dates and times:
UK Standard Delivery
£3.95 (FREE on orders over £100)
3-8 working days
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery
UK Next Day Delivery
Order by 4pm*
*Order by 4pm on Friday for Next Day delivery on Monday
*Cut-off times may change during busy periods.
UK Saturday Delivery
Order by 4pm Friday*
*The cut-off time may change during busy periods.
UK Collect From Store
3-8 Working Days
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery.
Something not quite right? Simply return your order within 30 days of receiving it for a refund.
Christmas Returns Policy
View our extended returns policy below.
We are pleased to offer all customers an extended returns policy on items purchased before Christmas. Any items purchased online between October 18th and December 24th can be returned to our Online Returns Department for a refund up to and including January 24th 2024.
In Store Purchase
In addition to our usual returns policy, Ted is pleased to offer an extended returns policy during the Christmas period. Purchases made between 18th October and 24th December can be returned for an exchange or gift card up to and including 24th January 2024. The items must be returned to a Ted Baker standalone store in their original condition and with proof of purchase. Ted Baker reserves the right to amend or withdraw this promotion at any time without notice. This does not affect your legal rights.
UK Return Online
Generate your return online via our returns portal
You have 30 days to return online orders.
Return in Seconds with 24/7 InPost Lockers
No printing or label required. Just scan. Drop. Done.
Ted Baker orders can be returned at InPost Lockers; Find your local locker here. Lockers are available in over 4,000 handy locations, like supermarkets (inc. Tesco, Morrisons and Lidl) and train stations.
How it works:
1. Visit our returns portal to generate a QR code. Package up your items - No need to attach anything to the outside of your parcel.
2. Scan the code on your phone at the locker
3. Put your parcel inside and shut the door
When your return is collected from the locker, a label will be applied for you by the courier.
PLEASE NOTE: all items from the same order should be returned in one parcel.
International Return Online
For our International customers, please follow the below instructions to return your order.
Ted Baker Returns Department
Derby Commercial Park
Return to Store
Return orders to any standalone Ted Baker store in the UK.
Ted’s UK store teams accept refunds for both online and in-store purchases.
Simply take your item(s) and your online despatch email/invoice to a Ted Baker store within 30 days of receiving your order; your refund will then be processed to your original payment method.
Terms & Conditions
Due to hygiene reasons, certain goods are non-refundable. These are:
*Please note anything tailored or personalised to you cannot be returned.
The following items are non-returnable to store but can be returned by post: