Contact us

While we've tried to ensure that all the information you'll ever need to know about Ted Baker is on this site, you may still have a few questions. Our FAQs section, which you can find here, should clear those up. If it doesn't, don't worry, there are a few ways you can get in contact.

By Telephone

You can call our Customer Service Team on +1 833 585 4200. Our Customer Service Team is available between 4am - 9pm EST Monday to Friday and Saturday 4:30am - 1pm EST.

Please note on public holidays the Customer Service team can be reached between 4am - 12:30pm EST.

Even Ted’s team need a break sometimes – please see below for the Christmas opening hours of our Customer Service Team:

Wednesday 27th November 4am – 5pm EST / 1am – 2pm PST

Thursday 28th November – 4am – 5pm EST / 1am – 2pm PST

Friday 29th November – 4am – 9pm EST / 1am – 6pm PST

Tuesday 24th December – 4am – 7pm EST / 1am – 4pm PST

Wednesday 25th December – Closed

Thursday 26th December – Closed

Tuesday 31st December - 4am – 7pm EST / 1am – 4pm PST

Wednesday 1st January – 12pm – 7pm EST / 9am – 4pm PST


By Email

You can get in touch with the team by clicking here. Remember to select the most relevant topic, as this will help us deal with your query more efficiently.

Please do not include any sensitive payment card information in the form below.

We endeavour to get back to you within two working days.