Here at Ted, we’re working around the clock to keep our online services ticking over smoothly. Deliveries are currently running without delay, meaning all orders will be fashionably on time.
UK Standard Delivery
FREE
3-5 working days
*Throughout Black Friday, December, and Sale you may have to wait longer for delivery
Please note Ted delivers to all UK postcodes excluding BF
To track your parcel, please visit Evri’s tracking page. https://www.evri.com/track-a-parcel Your tracking number will be provided on your dispatch e-mail.
UK Next & Specified Day
£5
Order by 10pm
*The cut-off time may change during busy periods.
*Please note Ted delivers to all UK postcodes excluding BF.
To track your parcel, please visit Evri’s tracking page. https://www.evri.com/track-a-parcel Your tracking number will be provided on your dispatch e-mail.
UK Saturday Delivery
£8.95
Order by 8pm Friday
*The cut-off time may change during busy periods.
Please note Ted delivers to all UK postcodes excluding BF.
UK Collect from Store
FREE
2-5 working days*
*Unfortunately, you can’t collect Outlet and Tie the Knot from store, nor can you collect orders from outlets, airports, train stations, or concessions.
Express International Delivery
£25
4-12 working days
Due to current delivery restrictions, we are temporarily not accepting orders to Sao Tome & Principe, Somalia, Guinea Bissau, Seychelles, India, Cuba and Ukraine.
International Country | Estimated Delivery Time |
---|---|
Afghanistan | 4 |
Angola | 3 |
Armenia | 2 |
Azerbaijan | 3 |
Bahrain | 2 |
Belarus | 2 |
Benin | 2 |
Bhutan | 4 |
Bonaire, Saint Eustatius and Saba | 4 |
Bosnia and Herzegovina | 2 |
Botswana | 3 |
Brunei Darussalam | 3 |
Burkina Faso | 3 |
Burundi | 2 |
Cambodia | 2 |
Cameroon | 2 |
Canary Islands | 3 |
Cape Verde | 4 |
Central African Republic | 4 |
Chad | 4 |
Comoros | 5 |
Congo | 2 |
Congo, the Democratic Republic of the | 2 |
Cook Islands | 3 |
Cuba | 5 |
Curaçao | 2 |
Djibouti | 4 |
Egypt | 2 |
Equatorial Guinea | 4 |
Eritrea | 5 |
Ethiopian | 2 |
Falkland Islands | Up to 10 days |
Faroe Islands | 2 |
Fiji | 4 |
French Guiana | 4 |
Gabon | 2 |
Gambia | 3 |
Georgia | 2 |
Gibraltar | 2- 6 |
Guam | 3 |
Guinea | 2 |
Guinea-Bissau | 4 |
Hong Kong | 2 |
Iceland | 2 |
India | 2 |
Indonesia | 3 |
Iran | 4 |
Israel | 2 |
Kiribati | Up to 10 days |
Korea, Democratic People's Republic of | Up to 10 days |
Kosovo | 2 |
Kuwait | 2 |
Kyrgyzstan | 3 |
Lao People's Democratic Republic | 2 |
Lebanon | 2 |
Lesotho | 3 |
Liberia | 3 |
Libyan Arab Jamahiriya | 5 |
Liechtenstein | 2 |
Madagascar | 4 |
Malawi | 4 |
Malaysia | 3 |
Maldives | 4 |
Mali | 3 |
Mauritania | 3 |
Mauritius | 2 |
Mayotte | 5 |
Moldova | 2 |
Montenegro | 2 |
Mozambique | 3 |
Myanmar | 3 |
Namibia | 3 |
Nauru | Up to 10 days |
Nepal | 3 |
New Caledonia | Up to 10 days |
Niger | 3 |
Niue | Up to 10 days |
Norway | 2 |
Oman | 2 |
Pakistan | 2 |
Palau | 4 |
Papua New Guinea | 4 |
Qatar | 2 |
Reunion | 3 |
Rwanda | 2 |
Samoa | 5 |
San Marino | 2 |
Sao Tome and Principe | 5 |
Saudi Arabia | 2 |
Senegal | 2 |
Seychelles | 3 |
Sierra Leone | 3 |
Singapore | 2 |
Solomon Islands | 5 |
Somalia | 6 |
South Africa | 2-3 |
South Sudan | 3 |
Sri Lanka | 2 |
Sudan | 3 |
Swaziland | 2 |
Switzerland | 4 |
Syrian Arab Republic | 4 |
Taiwan | 2 |
Tajikistan | 3 |
Tanzania | 2 |
Thailand | 2 |
Togo | 2 |
Tongas | 5 |
Turkey | 2 |
Tuvalu | Up to 10 days |
Uganda | 2 |
United Arab Emirates | 2 |
Vanuatu | 6 |
Vietnam | 2 |
Yemen | Up to 10 days |
Zambia | 3 |
Zimbabwe | 3 |
You may need to pay customs or import duties when the order reaches your country. They’re out of Ted’s control and we cannot be held responsible for them. Customs may also delay the delivery of your order.
Throughout Black Friday, December, and Sale you may have to wait longer for delivery
Something not quite right? Simply return your order within 30 days of receiving it for a refund.
UK Return Online
Generate your return online via our returns portal
International Return Online
For our International customers, please follow the below instructions to return your order.
Return to Store
Return orders to any standalone Ted Baker store in the UK.
Ted’s UK store teams accept refunds for both online and in-store purchases.
Simply take the item and your receipt to a store within 30 days, and they’ll issue the refund to your original payment method.
Terms & Conditions
Exclusions
Due to hygiene reasons, certain goods are non-refundable. These are:
*Please note anything tailored or personalised to you cannot be returned.
The following items are non-returnable to store but can be returned by post:
Exchanges