ALT TEXT HERE

Retail
Services

Ask Ted

Times are changing and so are we. Introducing Ask Ted Baker, a whole new way to shop online. We’re thrilled to offer you the same in-store experience, from the comfort of your living room. It means you can still find that perfect something, even when you can’t join us in store. And for us, it’s just another way to stay connected. So put your feet up, we’ll do the rest.

Speak with our in-store experts about...

  • Product Advice
  • Personal Styling
  • Size & Fit
  • Store Availability

How it works

Ask an Expert

Look out for our chat bubble in the right-hand corner of your screen to speak to one of our in-store experts directly.

Select what you need

Select what you're looking for whether it's styling, size or fit advice, then whichever department you would like to speak to from womenswear, menswear and gifting. This will then start your chat with the expert you'll need.

Get the Advice you need

You'll then be connected to one of our experts, now's the time to ask away. From product details, photos and even videos of the next treat you have in your basket, our experts will be on-hand and ready to answer your questions. Get your shop floor questions answered all from the comfort of your own home.

Enjoy a personal in store shopping experience

In case you didn’t know, you can now book personal styling appointments with our seriously knowledgeable in-store consultants. If you’ve got a special occasion coming up, need to find the perfect gift for that hard-to-buy-for loved one, or simply want to switch things up in the style department, we’re here to help.

Occasion

Whether it’s a new job, date night, or a special event, our appointments for both men and women help you feel your very best.

Wardrobe Refresh

Stuck in a style rut, or just want a little styling advice? Let us introduce you to your dream closet.

Gifting

Find the perfect present for that special someone with an appointment that’s all about them.

Express Styling

Need a quick refresh? Look no further than our express styling appointments. We know you’re busy so we have a one-to-one shopping service in a shorter 30 minute slot. Perfect for those times when you know what you need and want a quick service or just a second opinion.

What to expect

You can make an appointment in the store that’s most convenient for you up to 31 days before. Once booked, add us to your calendar, but don’t worry, we’ll also send you an email reminder the day before (just in case). Your one-to-one appointment will consist of 30 minutes spent with one of our in-store stylists, where they’ll get to know your specific needs and offer their expert advice. You can try on as much as you like from our latest collection, and hopefully leave with a look you love.

Safety First

Rest assured we have put strict safety measures in place to prioritise the wellbeing of our employees and customers. We kindly request all customers to sanitise their hands before their appointment and wear a face mask throughout.

Your consultant and all of the store staff will be following local government guidelines, including:

Every member will be provided with a face mask to wear.

Social distancing will be enforced, including limiting the number of customers in-store at one time.

Hand sanitiser gel will be available for customers to use as they wish.

Stores are cleaned at regular intervals throughout the day using anti-bacterial cleaning products.

Some locations have reduced opening hours – please see our store location for more information.

Online returns and Click & Collect services are now running and available in our standalone stores.

Store Finder

Our Stores

Find a Store