Delivery & Returns

Here at Ted, we’re working around the clock to keep our online services ticking over smoothly. Deliveries are currently running without delay, meaning all orders will be fashionably on time.

Standard Delivery

Free

3-5 working days

  • Once ordered, your order will be delivered in 3-5 working days*
  • You’ll receive an email when it’s been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding bank holidays

*Throughout Black Friday, December, and Sale you may have to wait longer for delivery

Please note Ted delivers to all UK postcodes excluding BF

Collect from Store

Free

2-4 working days

  • Collect your order from our standalone Ted Baker stores in the UK
  • It’ll be ready to collect 2-4 days after it’s been despatched, and you’ll receive an email when it’s arrived in your selected store
  • You’ll have 7 days from receiving the email to collect it, and you’ll need your collection email and some personal ID
  • Please contact Customer Services if you need more time

*Unfortunately, you can’t collect Outlet and Tie the Knot from store, nor can you collect orders from outlets, airports, train stations, or concessions

Next & Specified Day

£5

Order by 10pm

  • Choose a day within the next two weeks
  • You’ll receive an email when your order has been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding bank holidays

*The cut-off time may change during busy periods

*Please note Ted delivers to all UK postcodes excluding BF

Next Day Delivery

£5

Order by 10pm

  • Choose a day within the next two weeks
  • You’ll receive an email when your order has been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding bank holidays

*The cut-off time may change during busy periods

*Please note Ted delivers to all UK postcodes excluding BF

Saturday Delivery

£8.95

Order by 8pm Friday

  • Choose a Saturday within the next two weeks
  • You’ll receive an email when your order has been despatched, which will include tracking information

*The cut-off time may change during busy periods

Please note Ted delivers to all UK postcodes excluding BF

Returns

You can return orders within 14 days.
Find Out More

Order Tracking

You can track your order online.
Find Out More

New Arrivals

Ready to shop Ted’s latest styles?
Shop New Arrivals