Delivery & Returns

Here at Ted, we’re working around the clock to keep our online services ticking over smoothly. To ensure the safety of our team members, deliveries may take slightly longer than usual but we will aim to get your order to you as soon as possible.

Standard Delivery

Free

5-7 working days

  • Once despatched, your order will be delivered in 5-7 working days *
  • You’ll receive an email when it’s been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding bank holidays

*Throughout Black Friday, December, and Sale you may have to wait longer for delivery

Please note Ted delivers to all UK postcodes excluding BF

Collect from Store

Currently unavailable

  • Collect your order from our standalone Ted Baker stores in the UK
  • It’ll be ready to collect 2-4 days after it’s been despatched, and you’ll receive an email when it’s arrived in your selected store
  • You’ll have 7 days from receiving the email to collect it, and you’ll need your collection email and some personal ID
  • Please contact Customer Services if you need more time

*Unfortunately, you can’t collect Outlet and Tie the Knot from store, nor can you collect orders from outlets, airports, train stations, or concessions

Specified Day

£5

Next Day delivery is currently unavailable. Specified day available with restrictions*

  • Next day delivery is currently unavailable
  • *Specified day - Order by 8pm 2 working days in advance and your order will be delivered on the date requested.
  • Choose a day within the next two weeks
  • You’ll receive an email when your order has been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding bank holidays

*The cut-off time may change during busy periods

*Please note Ted delivers to all UK postcodes excluding BF

Saturday Delivery

£8.95

Order by 8pm Thursday

  • Choose a Saturday within the next two weeks
  • You’ll receive an email when your order has been despatched, which will include tracking information
  • Saturday delivery cut off for week commencing Monday 6th April will be on Wednesday 8th April

*The cut-off time may change during busy periods

Please note Ted delivers to all UK postcodes excluding BF

Returns

You can return orders within 14 days.
Find Out More

Order Tracking

You can track your order online.
Find Out More

New Arrivals

Ready to shop Ted’s latest styles?
Shop New Arrivals