Delivery Information

Ted's reliable delivery service comes complete with options to suit you, wherever and whenever you want to receive your order. 

Delivery Times & Costs

We deliver to most countries around the globe. To check we deliver to where you live, please refer to the table below. This will also give you an idea of how long your order will take to arrive and how much you are paying for your delivery.

 

Standard Service - Free

Country Leadtime
Austria 2-4 working days
Belgium 2-3 working days
Finland 3-5 working days
Ireland 2-4 working days
Luxembourg  2-3 working days
Netherlands 2-3 working days
Spain 2-4 working days

 

Standard Service - Cost calculated at checkout

CountryLeadtime
Andorra3-4 working days
Croatia3-5 working days
Cyprus3-5 working days
Czeck Republic2-4 working days
Denmark2-3 working days
Greece3-5 working days
Hungary2-4 working days
Italy2-4 working days
Latvia3-6 working days
Lithuania3-6 working days
Malta3-6 working days
Poland2-4 working days
Portugal3-5 working days
Romania3-6 working days
Slovakia3-5 working days
Slovenia2-4 working days
Sweden3-5 working days

   

Express Service - Cost calculated at the check out

Country Leadtime
Netherlands 1-2 working days
Ireland 1-2 working days
Austria 1-2 working days
Belgium 1-2 working days
Finland 1-3 working days
Luxembourg 1-3 working days
Andorra 1-2 working days
Cyprus 2-3 working days
Estonia 1-3 working days
Italy 1-3 working days
Malta 1-3 working days
Portugal 1-3 working days
Slovakia 1-3 working days
Slovenia 1-3 working days
Spain 1-3 working days
Croatia 1-3 working days
Czech Republic 1-3 working days
Denmark 1-2 working days
Hungary 1-3 working days
Latvia 1-3 working days
Lithuania 1-3 working days
Poland 1-3 working days
Romania 1-3 working days
Sweden 1-2 working days

 

Deliveries outside of the EU - Cost calculated at the check out

Country Leadtime
Afghanistan 4 working days
Angola 3 working days
Armenia 2 working days
Azerbaijan 3 working days
Bahrain 2 working days
Belarus 2 working days
Benin 2 working days
Bhutan 4 working days
Bonaire, Saint Eustatius and Saba 4 working days
Bosnia and Herzegovina 2 working days
Botswana 3 working days
Brunei Darussalam 3 working days
Burkina Faso 3 working days
Burundi 2 working days
Cambodia 2 working days
Cameroon 2 working days
Canary Islands 3 working days
Cape Verde 4 working days
Central African Republic 4 working days
Chad 4 working days
Comoros 5 working days
Congo 2 working days
Congo, the Democratic Republic of the 2 working days
Cook Islands 3 working days
Cuba 5 working days
Curaçao 2 working days
Djibouti 4 working days
Egypt 2 working days
Equatorial Guinea 4 working days
Eritrea 5 working days
Ethiopia 2 working days
Falkland Islands Up to 10 days
Faroe Islands 2 working days
Fiji 4 working days
French Guiana 4 working days
Gabon 2 working days
Gambia 3 working days
Georgia 2 working days
Gibraltar 2- 6 working days
Guam 3 working days
Guinea 2 working days
Guinea-Bissau 4 working days
Hong Kong S.A.R. 2 working days
Iceland 2 working days
India 2 working days
Indonesia 3 working days
Iran 4 working days
Israel 2 working days
Kiribati Up to 10 days
Korea, Democratic People's Republic of Up to 10 days
Kosovo 2 working days
Kuwait 2 working days
Kyrgyzstan 3 working days
Lao People's Democratic Republic 2 working days
Lebanon 2 working days
Lesotho 3 working days
Liberia 3 working days
Libyan Arab Jamahiriya 5 working days
Liechtenstein 2 working days
Madagascar 4 working days
Malawi 4 working days
Malaysia 3 working days
Maldives 4 working days
Mali 3 working days
Mauritania 3 working days
Mauritius 2 working days
Mayotte 5 working days
Moldova 2 working days
Montenegro 2 working days
Mozambique 3 working days
Myanmar 3 working days
Namibia 3 working days
Nauru Up to 10 days
Nepal 3 working days
New Caledonia Up to 10 days
Niger 3 working days
Niue Up to 10 days
Norway 2 working days
Oman 2 working days
Pakistan 2 working days
Palau 4 working days
Papua New Guinea 4 working days
Qatar 2 working days
Reunion 3 working days
Republic of China (Taiwan) 2 working days
Rwanda 2 working days
Samoa 5 working days
San Marino 2 working days
Sao Tome and Principe 5 working days
Saudi Arabia 2 working days
Senegal 2 working days
Seychelles 3 working days
Sierra Leone 3 working days
Singapore 2 working days
Solomon Islands 5 working days
Somalia 6 working days
South Sudan 3 working days
Sri Lanka 2 working days
Sudan 3 working days
Swaziland 3 working days
Switzerland 2 working days
Syrian Arab Republic 4 working days
Tajikistan 3 working days
Tanzania 2 working days
Thailand 2 working days
Togo 2 working days
Tonga 5 working days
Turkey 2 working days
Tuvalu Up to 10 days
Uganda 2 working days
Ukraine 2 working days
United Arab Emirates 2 working days
Vanuatu 6 working days
Vietnam 2 working days
Yemen Up to 10 days
Zambia 3 working days
Zimbabwe 3 working days


Please note that delivery times may be longer during busy periods such as Sale, Black Friday or similar events.

NB - We cannot specify the exact time of your delivery, just the possible timeframe and a confirmation email will be sent when your package is on its way. Deliveries will be made between 8.30am - 6pm, Monday to Friday. Additionally, we do not process orders or dispatch deliveries on Sundays or on bank or public holidays. After all, everyone deserves a break once in a while! 

Delivery costs for orders calculated at the checkout are dependent on where an order's being sent, how big it is and how much it weighs. Please note, this is not a Next Day delivery service, and the time scale is from dispatch and not from when the order was placed. You will receive an e-mail notification once your order has been dispatched.

For deliveries outside of the EU you may need to pay customs or import duties once the order reaches your homeland. These charges are out of our control and we have no way of predicting what they may be. As such, we cannot be held responsible for them. Customs policies vary widely from country to country. So if you’d like more information, your best course of action would be to contact your local customs office. Customs can also delay the delivery of orders. Again, this is out of our hands.

 

How To Track Your Order

To track your delivery, log into your account using our website www.tedbaker.com and click 'order history'. This will allow you to see the current status of your order.

Please note that if you used express checkout, you will not be able to track your order this way.Alternatively you can use the link provided in your dispatch email. Simply click the link, enter the tracking number (also found on your dispatch email) and Ted's your uncle.

Please note there can be a delay in our couriers' tracking systems picking up consignment numbers. So if you've received an email saying your order's been sent, but it's not showing up on their system, don't panic. Just give it 24 hours and try again.

Alternatively, if your order is severely overdue, please contact our Online Customer Service Team on +44 (0)345 450 2484 ext. 1 between 9am and 10pm (GMT), Monday to Friday*, or email them on webenquiries@tedbaker.com. Either way, you'll need to quote your order number. *Excluding UK bank holidays.

International Deliveries

If you want your purchases shipped to another country, please refer to the countries serviced by this web store, alternatively change your location at the top of the page.