Delivery and Returns

Here at Ted, we’re working around the clock to keep our online services ticking over smoothly. To ensure the safety of our team members, deliveries may take slightly longer than usual but we will aim to get your order to you as soon as possible.

No Hidden Charges

To make your life easier, we make sure the final cost at checkout is, in fact, the final cost. That's why we, as a company, cover all import duty charges to EU countries, so you don't get any nasty surprises after you've shopped with us.

Standard Delivery

Free or calculated at checkout

15 working days

  • Due to the current delays at the UK border out standard deliveries may take slightly longer than usual but we will aim to get your order to you as soon as possible.
  • Once despatched, your order will be delivered within 15 working days, depending on your location
  • You’ll receive an email when it’s been despatched, which will include tracking information
  • Your delivery will be made between Monday and Friday, excluding UK bank holidays

The following countries qualify for free delivery:

International Country Delivery Time
Austria 15 working days
Finland 15 working days
Luxembourg 15 working days

The following countries will have the delivery cost calculated at checkout:

International Country Delivery Time
Andorra 15 working days
Austria 15 working days
Croatia 15 working days
Cyprus 15 working days
Czech Republic 15 working days
Denmark 15 working days
Finland 15 working days
Greece 15 working days
Hungary 15 working days
Italy 15 working days
Latvia 15 working days
Lithuania 15 working days
Luxembourg 15 working days
Malta 15 working days
Poland 15 working days
Portugal 15 working days
Romania 15 working days
Slovakia 15 working days
Slovenia 15 working days
Sweden 15 working days

*Throughout Black Friday, December, and Sale you may have to wait longer for delivery

Please note Ted delivers to all UK postcodes excluding BF

Returns

You can return orders within 14 days.
Find Out More

Order Tracking

You can track your order online.
Find Out More

New arrivals

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