Counterfeit Goods and Fake Websites

You are currently on Ted’s only website. Dodgy dealers will use a number of methods to reel you in. You can always contact us but look out for the following:

  • Does the price appear to be too good to be true?
  • Is the website missing contact information to seek assistance?
  • Does the website have obvious spelling mistakes or errors in its content?

If you answered “yes” to any of the above, or are still unsure, please get in touch and we will happily assist.

We work tirelessly to maintain our high standards of workmanship and customer service so you’ll understand that we make it our business to protect our brand and customers. In particular, we're working hard to identify and take down websites, marketplace listings and social media accounts that we believe are selling counterfeit products or attempting to fraudulently take money.

We work tirelessly to protect our brand and customers and do not support websites that publish fake news stories. We are doing all we can to prevent adverts appearing on these websites. If you spot an ad on one of these websites, please let us know by emailing [email protected] and tell us which website it was on and when you saw it. If you can include a screenshot, that’ll be really helpful.

We do sell through trusted partners but their domain (the bit before the .com) will not contain “tedbaker”. If you are ever unsure then please contact us.

Counterfeit websites provide you with fake and poor quality product or may attempt to take your money through fraud. These websites are frequently used to support serious criminal activity. By tackling these websites, we are committed to minimising the risk to customers and disrupting criminal enterprise.

If you see something a little fishy you can contact us.

Remember: Never take the bait! Do not purchase any product if you’re unsure whether it is real or not. However, the following information would still be very useful to us even though you haven’t purchased a product:

  • Where the item was available for sale
  • When you saw the items for sale
  • How much the items were on sale for
  • How we can find the seller of the products to follow

We can only offer refunds on items purchased from Ted Baker. If you live in the United Kingdom, you should consult Citizens’ Advice on 034540405 or to see what options are available to you.