THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION PROVISION AND WAIVER OF JURY TRIAL. PLEASE READ IT CAREFULLY BEFORE AGREEING.
This page, being the Terms of Use (together with the Acceptable Use, Copyright and Complaint Policy, Privacy Policy, Cookie Policy, Shipping and Returns, and related documents referred to in it which are hereby incorporated into this Agreement and form part of it) tells you the terms of use on which persons and entities located in the United States and Canada may make use of our websites www.tedbaker.com and www.tedbakerplc.com(together, our “Site”), whether as a guest or a registered user. Please read these terms of use carefully before you start to use the Site or access the services we provide through the Site (“Service”).
This Agreement sets forth the legally binding terms and conditions governing your use of the Site and Services. By using the Service or otherwise entering into this Agreement, you are creating a binding contract with us. If you do not agree to these terms and conditions, you may not use the Service.
We may revise or update this Agreement by posting an amended version through the Service and making you aware of the revisions, which may be through posting to the Service or otherwise. Your use of the Service following an update to this Agreement (or other acceptance method) is considered acceptance of the updated Agreement.
This Agreement contains a mandatory arbitration provision and waiver of jury trial.
Information about us
License
As long as you are in compliance with the conditions of this Agreement and all incorporated documents, we hereby grant you a limited, revocable, non-assignable, non-transferrable, non-sublicensable, non-exclusive license to access the Site and receive and use the Service. Rights not explicitly listed are not granted to you.
Accounts and Eligibility for Access
Data Collection and Use
Accuracy, completeness and timeliness of information on the Site:
Features and functionality provided by third parties; third party terms:
Accessing our site
Trademarks
Copyrights and other Intellectual property rights:
Third Party Links
Disclaimers and Limitation on Liability
Ted Baker Social Media Image Rights when you respond #YesTed
This section relates to Ted Baker’s use of your Post when you respond #YesTed via a Social Media platform (which includes but is not limited to, Instagram, Facebook, Twitter and TikTok). When you respond with #YesTed you agree to the following:
Indemnification
Governing Law and Jurisdiction; Arbitration
Policies for Children
General
This acceptable use and prohibited conduct policy sets out additional terms between you and us under which you may access our website www.tedbaker.com (“Site”). This acceptable use policy applies to all users of, and visitors to, our Site. Your use of our Site means that you accept, and agree to abide by, all the policies in this acceptable use and prohibited conduct policy, which supplement our terms of website use.
Interactive services
Suspension and termination
Materials you submit
Prohibited Conduct
Copyright Policy
Complaint Policy (Including Trademark and Privacy)
Ted Baker respects your privacy. This policy sets out important information about how we collect, use, disclose and otherwise process your personal data in accordance with all applicable data protection and privacy legislation in force from time to time. It applies to all our websites and social media platforms, so please read it carefully. The term “personal data” shall mean to include any information about an identifiable individual, and shall include the definitions of “personal data” and “personal information” used in applicable domestic and foreign data protection or privacy laws.
About us
No Ordinary Designer Label Limited of The Ugly Brown Building, 6A St Pancras Way, London NW1 0TB (“Ted”) is a registered data controller under relevant UK data protection laws. Details of our notification to the data protection regulator may be found in the Information Commissioner's Office Public Register of Data Controllers at https://ico.org.uk/ESDWebPages/Search under registration number Z7058355.
Ted Baker Limited, a New York corporation and Ted Baker Canada Inc, a company incorporated in Nova Scotia, Canada (“Ted Canada”), are our subsidiaries which collect data on our behalf for customers in the US and Canada.
The Information Officer of Ted Baker South Africa (PTY) LTD (2017/084602/07) is registered with the Information Regulator in South Africa. Your personal information will be referred to herein as personal data.
If you are accessing the Site outside of the UK and the European Economic Area, please refer to the specific Addendum that supplements this Policy for your region.
What information do we collect and how do we use it?
We will ask you to provide certain personal data when you buy a product, sign up for a newsletter or competition, create an account, or use our website at www.tedbaker.com (the “Site”).
We use your personal data to:
We collect your personal data:
We use your personal data:
Who do we share personal data with?
To fulfil your orders and make the Site available, we may share your personal data with other members of our group of companies. Please see our latest annual report here for a list of companies in our group. We will never sell your personal data.
We may also share your personal data with the following categories of third parties
We take contractual steps to protect the confidentiality and security of your personal data when it is disclosed to external service providers and third parties with whom we do business and seek to ensure your personal data is dealt with in accordance with our instructions, all applicable privacy laws, and only for the purpose for which it is disclosed.
What do credit reference and fraud prevention agencies do with my information?
We may share your personal data (provided to us as set out in this Privacy Policy) with credit reference agencies and fraud prevention agencies.
You have a legal right to obtain details of those credit reference and fraud prevention agencies from whom we obtain and to whom we pass information about you. You also have a right to further details explaining how the information held by fraud prevention agencies may be used.
If you are a resident of the United States, some of the personal information that we collect about you comes from third parties, and if those third parties are credit reporting agencies, then the Fair Credit Reporting Act of 1970, as amended by the Fair and Accurate Credit Transactions Act of 2003 (together, “FCRA”) may apply. If and to the extent that FCRA applies to our collection, use, disclosure, sharing, and storage of your personal information as described in this Privacy Policy, we certify that: we will process your information only in accordance with our permissible purposes (as part of a business transaction that you have initiated and our legitimate business needs as described in this Privacy Policy); we will notify you if and when any negative adverse actions are taken against you; and we will destroy your information in a way that prevents unauthorized access or use.
If FCRA applies to your information, you have the right to request that information from us; to correct or delete inaccurate information; and to know which credit reporting agency provided us with your information.
BY USING OUR SITE OR SERVICES, YOU SPECIFICALLY CONSENT TO OUR COLLECTION, USE, SHARING, DISCLOSURE, SHARING, AND STORAGE OF YOUR PERSONAL INFORMATION AS DESCRIBED IN THIS PRIVACY POLICY.
For further information about the use of your personal data by credit reference and fraud prevention agencies, or pursuant to FCRA, please contact [email protected]
What are your rights?
Notification of collection: as detailed in “How do we collect your personal data”, you are advised of the different ways in which we collect your personal data.
Access to your personal data: you may request access to a copy of your personal data.
Rectification: you may ask us to rectify inaccurate information held about you. If you would like to update the data we hold about you, please contact us on using the details below and provide the updated information or log on to your profile at www.tedbaker.com and update your information.
Withdraw consent: you may withdraw your consent at any time. Please contact us using the details located below if you would like to withdraw your consent and we will delete your data in line with your right to erasure below.
Erasure: you may ask us to delete your personal data. If you would like us to delete the personal data we hold about you, please contact us using the details below, specifying why you would like us to delete your personal data.
Portability: you may ask us to provide you with the personal data that we hold about you in a structured, commonly used, machine readable format, or ask for us to send such personal data to another data controller.
Object to processing: you may object to our processing of your personal data pursuant to this Privacy Policy. Please contact us using the details below, providing details of your objection.
Make a complaint: you may make a complaint about our data processing activities to a supervisory authority, which for the UK is the Information Commissioner's Office, by visiting their website at www.ico.org.uk
To make enquires and/or to exercise any of your rights in this privacy policy please contact [email protected]
How long do we store your personal data for?
We only store your personal data for as long as is necessary for the purposes listed in the 'What Information do we collect and how do we use it?' section above. We may have to keep some of your information (such as payments information) for longer where this is reasonably necessary or required by law or regulation, for instance, to prevent fraud or resolve disputes.
Cookies and analytics
We may obtain information about your general internet usage by using a cookie file which is stored on the hard drive of your computer. Cookies contain information that is transferred to your computer's hard drive. They help us to improve our Site and to deliver a better and more personalized service. You can refuse to accept cookies by changing the settings on your browser. This may, however, mean you are unable to access certain parts of our Site. Please see our Cookies Policy in our last tab.
Our Site uses Google Analytics, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Google uses data when you use our Site, please follow this link: https://policies.google.com/technologies/partner-sites. You may be able to opt-out of some or all of Google Analytics features by downloading the Google Analytics opt-out browser add-on, available at, https://tools.google.com/dlpage/gaoptout. For more information about interest-based ads, or to opt-out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.aboutads.info.
Our Site also uses Adobe Analytics, provided by Adobe Software Systems Ireland Limited, 6 Riverwalk, Naas Road, 24, Dublin, Ireland (“Adobe”). We use Adobe Analytics to help us measure performance of the Site to provide you with a more personalized experience, improve our products and Site, and in some cases, to tailor ads to your likely interests. As with other providers of analytics services, Adobe Analytics uses cookies to provide us with this information and functionality. For more information on how Adobe uses data when you visit or use our Site, please visit the Adobe Privacy Center, available here https://www.adobe.com/privacy.html. You may opt-out of the Adobe Analytics features that we use by proceeding to Adobe’s opt-out page, https://www.adobe.com/privacy/opt-out.html, and proceeding to “For End Users of business using Adobe Experience Cloud”. Adobe may also count anonymised page views without the use of cookies. In that case, no information about you personally will be registered on our systems.
Security policy
Ted is committed to protecting the security of your data. We will treat all of your information in strict confidence and we will endeavor to take all reasonable steps to keep your personal data secure once it has been transferred to our systems. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal data and data stored on our Site and associated databases.
Ted recommends that you take measures to better protect the information you provide online. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Site, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. For security purposes, your password should not be written down and should be regularly reset. A strong password should not include easily obtainable personal data, should be at least 8 characters in length, and should be a combination of letters and numbers.
All online purchases made through our Site take place safely, using the latest internet security technology to protect our customers. When we transmit sensitive information such as your credit card number and address details over the Internet, we protect it through the use of 128-bit encryption certificates and the Secure Sockets Layer (“SSL”) protocol - the industry-standard method for protecting web communications.
Transfers outside Europe
The data that we collect from you may be transferred to, and stored at, a destination outside of the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We shall ensure that any such transfers are lawful and that your personal data is kept secure in accordance with the General Data Protection Regulation (“GDPR”). For more information on how we do this, please contact [email protected]
Links to third party websites
Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
Changes to our privacy policy
We may modify this Privacy Policy from time to time, so please review it regularly. Any changes we may make to our Privacy Policy in the future will be posted on this page and, where appropriate, notified to you by e-mail.
This Privacy Policy was last updated 5 August, 2021.
Marketing
We want to personalize your experience with Ted so that you get the most relevant information about our products and services, at the right time. The most effective way of doing this is for Ted to create a profile of you for marketing purposes, so that we can only recommend you the products we think you are going to like.
We will build your profile based on information you give us and we may supplement this information with marketing insight from third party companies and information in the public domain. We also use services such as Facebook’s Custom Audience, Facebook CAPI and Google’s Customer Match.
You don’t have to give Ted any of the following information but without it we cannot tailor our marketing to suit you and we may not be able to fulfil your order if you buy online.
Children and Young People’s Information
Ted does not knowingly collect any information from any minors, and we comply with all applicable privacy laws including the GDPR, the CCPA, Children's Online Privacy Protection Act (“COPPA”), and associated Federal Trade Commission (“FTC”) rules for collecting personal information from minors. Please see the FTC's website (www.ftc.gov) for more information. If you have concerns about our Site, wish to find out if your child has accessed our services, or wish to remove your child's personal information from our servers, please contact Ted at [email protected] Our Site will not knowingly accept personal information from anyone under 13 years old in violation of applicable laws, without consent of a parent or guardian. In the event that we discover that a child under the age of 13 has provided personal information to us, we will make efforts to delete the child’s information in accordance with the COPPA. If you believe that your child under 13 has gained access to our Site without your permission, please contact us at [email protected]
When you sign up to receive our emails…
Ted will remember your name, age, gender, postal address, phone numbers and e-mail address. If you tell us exactly what you’re interested in when you sign up, Ted can make sure we only send you information about the products we know you want to hear about. To make sure Ted only sends you the things you’ll love, his emails will collect information like whether you’ve opened or clicked the email, your device type and general area in which you open it.
When you go on our Site…
Ted may analyze how you use our Site by recording your mouse clicks, mouse movements, page scrolling and any text keyed into website forms (not including bank details or any sensitive personal data). Ted uses this information to improve our Site usability and may use your activity on our Site to personalize marketing to you when you visit other websites.
When you make a purchase from us online…
Ted will remember your date of birth, gender and purchase history so we can make sure you’re the first to find out about products people like you are buying, and products that will complement the ones you have already bought from us.
If you don’t complete your purchase, Ted will keep track of what you put in your shopping bag for when you return to our Site, and may remind you of what is in your shopping bag via email or banners on other websites.
When you make a purchase from a Ted store…
If you make a purchase in-store, where applicable for your location, and choose to give Ted your information, Ted will collect your name, phone number, email address, product preferences and date of birth.
Depending on your preferences, Ted will contact you via either email, phone and/or text message to tell you about Ted products that we think will interest you.
When you link with us on social media…
Ted may use the information you have publicly shared on social media to make sure you only get product recommendations from us that are suited to you. If you give us information about your friends (which you should only do with their permission), Ted may recommend suitable products to them.
If you submit user generated content through our social media channels, we may use your username or email address to communicate with you, in addition to using your photo. The use of your photo would include, but not be limited to, Ted's social media channels, website and in-store digital displays. We may also use your IP address and geolocation to filter content by region, country or other local area. Such data is only used with your consent.
You can unsubscribe from Ted’s marketing communications at any time by clicking on the link found at the bottom of every marketing email, by updating your account preferences on our Site, or by emailing [email protected]. Please note that it may take up to 7 days for any changes to take effect.
Canadian Residents
The following section (“Canada Addendum”) applies solely to individuals who are located in Canada (“you”). If you are accessing our Site from Canada, you have rights under Canadian federal and provincial privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Alberta Personal Information Protection Act, the British Columbia Personal Information Protection Act, and an Act respecting the protection of personal information in the private sector (Quebec).
This Canada Addendum supplements the information contained in the Policy for data collected, used, and disclosed about individuals located in Canada. The other provisions of the Policy continue to apply except as modified in this Canada Addendum.
Please review this Canada Addendum and the entire Policy and make sure you understand and agree with its terms. In case of conflict between this Canada Addendum and the Policy, this Canada Addendum governs.
Ted will only collect, use, and disclose your personal information if we have your consent, or as otherwise permitted or required by law. By using the Site you are providing your consent for your information to be collected, used, and disclosed in accordance with this Policy.
International Data Transfer and Use of Third Parties
Your personal information is being collected by Ted Canada on behalf of Ted (“we,” “us,” or “our”) and will be transferred for further processing, access and storage to the United Kingdom as well as in the United States. When processed in the UK, your data will be subject to the laws of the UK and afforded protection under UK data protection law. The UK’s data protection standards offer “adequate” protection under European Union data protection law, just as PIPEDA does. When processed in the United States, your data will be subject to US federal and state law, as well as potential access by local law enforcement.
As further detailed in the Policy, Ted uses third parties for some of its data processing activities. Whenever we use third parties to process personal data on our behalf, we use contractual and other means to ensure your data is protected appropriately.
Your Choices
Where you have consented to receive marketing or promotional communications from us, you can always unsubscribe by using the link in every email you receive from us or by emailing [email protected] You also have choices with respect to cookies and other marketing or analytics data. Please refer to the “Cookies” section of the Policy.
You may also remove your consent for any use, collection, or disclosure of personal information by contacting [email protected] but please know that this may prevent us from delivering certain services or products to you.
Your Rights: Access, Correction, and Challenging Compliance
Under Canadian law, you have the right to request access to your information and that information we hold about you is correct. You also have the right to challenge compliance with this policy. Should you have any questions or concerns, would like to access or update your information, or if you would like any additional information about our privacy practices, please contact our data protection officer at [email protected]
While we will strive to address any concerns you have, you may also contact or file a complaint with the Office of the Privacy Commissioner of Canada by calling Toll-free: 1-800-282-1376.
U.S. Residents
The following section (“U.S. Addendum”) applies solely to individuals who are residents of the United States of America (“consumer” or “you”). This U.S. Addendum supplements and amends the information contained in the Policy with respect to U.S. residents. The other provisions of the Policy continue to apply except as modified in this U.S. Addendum. Your data is being collected by Ted US.
Please review this U.S. Addendum and the entire Policy and make sure you understand and agree with its terms. In case of conflict between this U.S. Addendum and the Policy, this Addendum governs.
Do Not Track
“Do Not Track” is a privacy preference that you can set in your Internet search browser that sends a signal to a website indicating that you do not want the website operator to track certain browsing information about you. However, because our Site is not configured to detect Do Not Track signals from a user’s computer, we are unable to honor to Do Not Track requests.
Cookies set when you visit our Site may track you over time and across third party websites. For additional information, please see our Cookies Policy.
Modifying Your Personal Information
You may ask us to modify inaccurate information held about you by contacting us at [email protected] or by logging on to your profile at www.tedbaker.com and updating your account or other information.
Your Choices Regarding Your Personal Information
You can always limit the information you provide to us, but if you choose not to provide certain requested information, you may be unable to access some of the services, offers, and content on the Site.
You may unsubscribe from any of our newsletters or other communications for which you have registered by updating your account preferences on our Site, or by emailing [email protected] You may opt out of receiving future marketing communications via email by clicking on the link found at the bottom of every marketing email.
Analytics
Our Site uses Google Analytics, provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland (“Google”). Google Analytics uses cookies and similar technologies to collect and analyze information about use of the Site and report on activities and trends. This service may collect information regarding the use of other websites, apps and online resources. For more information on how Google uses data when you use our Site, please follow this link: https://policies.google.com/technologies/partner-sites. You may be able to opt-out of some or all of Google Analytics features by downloading the Google Analytics opt-out browser add-on, available at, https://tools.google.com/dlpage/gaoptout. For more information about interest-based ads, or to opt-out of having your web browsing information used for behavioral advertising purposes, please visit http://optout.aboutads.info.
Our Site also uses Adobe Analytics, provided by Adobe Software Systems Ireland Limited, 6 Riverwalk, Naas Road, 24, Dublin, Ireland (“Adobe”). We use Adobe Analytics to help us measure performance of the Site to provide you with a more personalized experience, improve our products and Site, and in some cases, to tailor ads to your likely interests. As with other providers of analytics services, Adobe Analytics uses cookies to provide us with this information and functionality. For more information on how Adobe uses data when you visit or use our Site, please visit the Adobe Privacy Center, available here https://www.adobe.com/privacy.html. You may opt-out of the Adobe Analytics features that we use by proceeding to Adobe’s opt-out page, https://www.adobe.com/privacy/opt-out.html, and proceeding to “For End Users of business using Adobe Experience Cloud”. Adobe may also count anonymised page views without the use of cookies. In that case, no information about you personally will be registered on our systems.
California Residents
The following section (“CA Addendum”) applies solely to individuals who are residents of the State of California (“consumer” or “you”). This CA Addendum supplements and amends the information contained in the Policy with respect to California residents. The other provisions of the Privacy Policy continue to apply except as modified in this CA Addendum. We may modify this CA Addendum from time to time, so please review it regularly. Any changes we may make in the future will be posted on this page and, where appropriate, notified to you by e-mail.
“Eraser Law”
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California law permits you to request and obtain removal of content or information you have publicly posted. You may submit your request using the contact information at the end of this Policy. Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
California Consumer Privacy Act (“CCPA”)
This CCPA section describes our policies and practices regarding the collection, use, and disclosure of personal information we collect about you.
Any terms defined within the CCPA have the same meaning when utilized within this CCPA section. The other provisions of the Policy continue to apply except as modified in this section.
This CCPA section generally does not apply to personal information we collect about you when you apply for a job with Ted, in connection with your employment at Ted, or in connection with you providing services to Ted.
Please read this CCPA section carefully before using the Site or submitting information to us. By accessing or visiting the Site, you indicate your understanding that the collection, use, and sharing of your information is subject to the terms of this CCPA section. Except as otherwise noted, any capitalized terms not defined in this CCPA section have the meaning set forth above in this Privacy Policy and our Terms of Use. If you do not consent to the collection, use, and sharing of your information as described in this CCPA section, please do not provide us with such information.
A. Does the CCPA apply to you?
Because No Ordinary Designer Label Limited is categorized as a “business” according to the CCPA, with Ted Baker Limited being our service provider, if you are a resident of the State of California, then you are a considered a “consumer”. The CCPA acts to protect the personal information of consumers and to provide them with certain rights, which we describe below.
B. What Information Do We Collect and How Do We Use It?
1. During the past 12 months, we generally collected the following categories of personal information. If this list changes over time, we will inform you by posting an updated version of this CCPA section on the Site.
2. PI does not include:
C. Use of Personal Information
We collect your personal information for the business or commercial purposes described above in the section titled “What Information Do We Collect and How Do We Use It?” These purposes may change over time. In the event they do, we will, when required by applicable law, inform you and obtain your consent.
D. Sources of Personal Information
We may collect your PI from the sources identified in the “How Do We Collect Your Personal Data” section above.
E. Sharing or Disclosing Personal Information
During the past 12 months, we have shared the categories of personal information identified above as follows:
Categories of Personal Information Disclosed | Categories of Third Parties to Whom Disclosed |
Identifiers. Other elements. Characteristics of protected classifications under California or federal law. Commercial information. Internet or other electronic network activity. Geolocation data. Audio, electronic, visual, thermal, olfactory, or similar information. Biometric Information. Professional or employment-related Information. Education Information. |
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IN THE PAST 12 MONTHS WE HAVE NOT SOLD, AND DURING THE PERIOD OF TIME WHICH THIS PRIVACY POLICY IS POSTED WE SHALL NOT SELL, YOUR PERSONAL INFORMATION.
We do not have actual knowledge that we have sold personal information of minors under age 16.
F. Consumer Rights
The CCPA provides California consumers with the following rights, subject to certain exceptions:
1. Right to Request Deletion
You may ask us to delete your personal information, subject to certain exceptions. To submit a deletion request, please follow the instructions in the Submitting Consumer Rights Requests section below. For information about our process for verifying deletion requests, please see the Verifiable Requests section below.
2. Right to Know
You may request that we inform you regarding our collection, use, and disclosure of your personal information during the 12 months prior to our receipt of your request. To submit a deletion request, please follow the instructions in the Submitting Consumer Rights Requests section below. For information about our process for verifying right to know requests, please see the Verifiable Requests section below.
3. Right to Opt-Out
The CCPA grants you the right to request that a business that sells your personal information refrain from doing so. Please note that Ted does not sell personal information. If that changes in the future, we will revise this CCPA section accordingly.
4. Nondiscrimination
We will not discriminate against you for exercising any of your CCPA rights. For example, except where permitted by the CCPA, we will not provide you a different level or quality of goods or services if you exercise your right to know or delete.
G. Submitting Consumer Rights Requests
To submit a California Consumer Rights request as outlined in this CCPA section, please contact us at +1 833 585 4200 or [email protected]
H. Verifiable Requests
We reserve the right to only respond to verifiable consumer requests. A verifiable consumer request is one made by any individual who is:
a) the consumer who is the subject of the request,
b) a consumer on behalf of the consumer’s minor child, or
c) by a natural person or person who can demonstrate they are lawfully authorized to act on behalf of a consumer.
If we request, you must provide us with sufficient information to verify your identity and/or authority to act on behalf of a Consumer. In general, we may ask you to provide identifying information that we already maintain about you or we may use a third-party verification service. In any event, we will try to avoid asking you for sensitive personal information to verify your identity. We may not be able to respond to your request or provide you with personal information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us.
Additionally, you will need to describe your request with sufficient detail to allow us to review, understand, assess, and respond to it. We will not use the personal information we collect from you to verify your request for any other purpose, except as required by law.
I. Authorized Agents
If you use an authorized agent to submit a request to know or delete on your behalf, your agent must provide proof that you gave the agent signed permission to submit the request on your behalf, and you must also verify your own identity and directly confirm with us that you gave the agent permission to submit the request. A different process may apply if you have granted your agent power of attorney pursuant to Probate Code §§ 4121 to 4130.
Nevada Residents
Do Not Sell
The following section (“NV Addendum”) applies solely to individuals who are residents of the State of Nevada (“consumer” or “you”). This NV Addendum supplements and amends the information contained in the Policy with respect to Nevada residents. The other provisions of the Policy continue to apply except as modified in this NV Addendum. Any terms used in this NV Addendum, including “consumer,” “sale” and “covered information” shall have the meaning ascribed to them by the applicable data protection law.
We do not sell your covered information; however, if you are a Nevada consumer, state law requires that we notify you of your right to submit a verified request instructing us not to sell any of the covered information we have collected about you or will collect about you through our Site by emailing us at [email protected]
South Africa Residents
Make a complaint: you may make a complaint about our data processing activities to a supervisory authority, which for South Africa is the Information Regulator and you have the right to lodge a complaint with the Information Regulator at email: [email protected]
Transfers outside South Africa: You agree that Ted may transfer your personal data outside of the South Africa, provided that such country’s data privacy laws are at all times equivalent to or stricter than the POPIA, or where the third party or service provider and Ted have concluded suitable agreements which comply with the relevant provisions of POPIA allowing for the processing of personal data.
How to contact us (all residents)
If you have any queries relating to this privacy policy or our use of your personal data, please contact [email protected]
Ted Baker collects certain information by automated means when you visit our Site, such as how many users visited it and the pages they accessed. By collecting this information, we learn how to best tailor the Site to our visitors. We collect this information through various means such as “cookies” and “web beacons,” as explained in this Cookie Policy.
Background
Cookies
Like many companies, our Site may use “cookies.” Cookies are small text files that are automatically placed on your computer’s hard drive when you visit certain websites. We use cookies to:
Web Beacons
Certain pages on our Site may contain “web beacons” (also known as Internet tags, pixel tags and clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.
IP Addresses
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our Site, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our Site.
Third-party Analytics
We may use third-party web analytics services on our Site, such as Adobe Analytics and Google Analytics. The third party providers that administer these services use technologies such as cookies, web server logs and web beacons to help us analyse how visitors use our Site. The data collected through these means (including IP address) are disclosed to these third party providers, who process the information to evaluate use of the Site. To learn more about Adobe Analytics features that we use by proceeding to Adobe’s opt-out page, https://www.adobe.com/privacy/opt-out.html and proceeding to “For End Users of business using Adobe Experience Cloud”. To learn more about Google Analytics and how to opt out, please visit www.google.com/analytics/learn/privacy.html.
Your choices
You may refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies. However, if you select this setting you may be unable to access certain parts of our Site. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you log on to our Site.
For more information on deleting or controlling cookies we recommend www.aboutcookies.org
Contact us
If you have any questions about our use of cookies or this policy, please email us at [email protected] or contact Contact Us, or send a letter to the following address:
UK and Europe:
6a St Pancras Way
London NW1 0TB
United Kingdom
North America:
595 5th Avenue
5th Floor
New York
NY 10017
Cookies used on our site
For information about the cookies used on our site, click here