Contact us

Contact Us

While we've tried to ensure that all the information you'll ever need to know about Ted Baker is on this site, you may still have a few questions. Our FAQs section, which you can find here, should clear those up. If it doesn't, don't worry, there are a few ways you can get in contact.

By Telephone

You can call our Customer Service Team on +61 1800 983 663 between 7pm – 8am AEST Monday to Friday, Saturday 7:30pm - 4am AEST. We are closed on Sundays.

Please note on UK public holidays the Customer Service team can be reached between 6pm - 2:30am AEST.

Ted is based in the UK so we work while you sleep! Whilst we always love a phone call, due to the time difference we encourage any queries to be sent by email.

By Email

You can get in touch with the team by clicking here. Remember to select the most relevant topic, as this will help us deal with your query more efficiently.

We endeavour to get back to you within two working days.