You can call our Customer Service Team on +61 1800 983 663 between 7pm – 8am AEST Monday to Friday, Saturday 7:30pm - 4am AEST. We are closed on Sundays.
See below for all the ways you can get in touch:
Please note on UK public holidays the Customer Service team can be reached between 6pm - 2:30am AEST.
Ted is based in the UK so we work while you sleep! Whilst we always love a phone call, due to the time difference we encourage any queries to be sent by email.