Contact Us

You can call our Customer Service Team on +61 1800 983 663 between 7pm – 8am AEST Monday to Friday, Saturday 7:30pm - 4am AEST. We are closed on Sundays.

See below for all the ways you can get in touch:

Please note on UK public holidays the Customer Service team can be reached between 6pm - 2:30am AEST.

Ted is based in the UK so we work while you sleep! Whilst we always love a phone call, due to the time difference we encourage any queries to be sent by email.

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+61 1800 983 663

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