Contact us

While we've tried to ensure that all the information you'll ever need to know about Ted Baker is on this site, you may still have a few questions. Our FAQs section, which you can find here, should clear those up. If it doesn't, don't worry, there are a few ways you can get in contact.

By Telephone
You can call our Customer Service Team on +1 619 331 9553 between 7am - 5pm EST Monday to Friday and Saturday 7am - 2pm EST. We are closed on Sundays.

 Please note on bank holidays the Customer Service team can be reached between 5am – 2pm EST.

Christmas Opening

Over the Christmas period our Customer Service Team will be operating to the above opening hours, except for the following days:

Friday 27th November – 4am – 1pm EST

Sunday 13th December - 5am -11am EST
Sunday 20th December - 5am -11am EST
Christmas Eve – 4am – 11am EST
Christmas Day – CLOSED
Boxing Day    - CLOSED 
Sunday 27th December - 5am -11am EST
Monday 28th December - 4am – 1pm EST
New Year’s Eve 31st December - 4am – 11am EST

New Year’s Day 1st January - CLOSED 
Sunday 3rd January - 5am -11am EST
Monday 4th January – 4am – 1pm EST

By Email
You can get in touch with the team by filling the form below. Remember to select the most relevant topic, as this will help us deal with your query more efficiently.
Please do not include any sensitive payment card information in the form below.

We endeavour to get back to you within two working days.