Customer services

Contact Ted

While Ted’s tried to ensure that all the information you could ever need to know about his business is on this site, you may still have a few questions. Our FAQs section, which you can find here, should clear those up. If it doesn’t though, don’t worry.

Store and Online related enquiries
If you’ve a query relating to Stores or Ted's Online Store , you can contact Ted’s Customer Service Team on 0845 130 4278 ext.1 between 9am and 6pm, Monday to Friday*. Or by using the form at the bottom of the page.

You could also try our Live Chat feature. Just click the yellow box in the top right corner and you’ll be able to talk to one of Ted’s Customer Service Team in real time. Usually this is available between 9am and 7pm, Monday to Friday*.

*Excluding bank holidays

Online enquiry form
Drop Ted a note by filling in the form below. Remember to select the most relevant topic, as this will help us deal with your query more efficiently.