CHRISTMAS RETURNS POLICY - ONLINE PURCHASES
Return by Post
In addition to our usual returns policy, Ted is pleased to offer an extended seasonal returns policy for goods purchased online between November 1st and December 24th 2016. You can return these purchases for an exchange until January 31st 2017.
The Finer Details
Any items returned to us must be in their original condition – if they’re not, we may be unable to accept them.
You must provide valid proof of purchase. This can be either your delivery note or your order confirmation email.
Ted Baker reserves the right to amend or withdraw this promotion at any time without notice. This does not affect your legal rights.
WHAT IS TED BAKER'S RETURNS POLICY?
We want you to be delighted with everything you buy online. Occasionally though, we know you may want to return or exchange something. To find out how to do this, click here.
HOW LONG WILL IT TAKE TO RECEIVE A REFUND IF I HAVE RETURNED AN ITEM?
As long as any goods you send back to us are in their original condition, we will refund your purchase within 7 working days of receiving your package. Note that your bank might need longer to process the credit back to your account though. Internationally this can take up to 30 days. Read more about our returns and exchanges policy here.