CAN I PLACE AN ORDER ONLINE AND COLLECT IT FROM A STORE?

Unfortunately you can't.

However, you can contact your nearest store directly to find out if they have the product you are looking for and make arrangements with them to purchase it.

Find contact details for all Ted's stores here.

WHAT ARE THE DELIVERY OPTIONS, POLICIES AND PRICES?

Getting your goods to you safely and swiftly is of utmost importance to us. That's why we entrust all our deliveries, home and abroad, to UPS.

With regards to costs, these of course depend on your location and how quickly you’d like to receive your order. You can find out everything you need to know about our delivery options and charges, right here.

HOW CAN I TRACK MY DELIVERY?

You can check the progress of your order at www.ups.com.

Simply enter your consignment number in the box where you can track your parcel. Your consignment number will be sent to you via email when your order is dispatched. 

DO I HAVE TO SIGN FOR MY PARCEL WHEN IT ARRIVES?

No signature is required. Unless your order is being shipped to a business address.