Contact us

Contact Us

While we've tried to ensure that all the information you'll ever need to know about Ted Baker is on this site, you may still have a few questions. Our FAQs section, which you can find here, should clear those up. If it doesn't, don't worry, there are a few ways you can get in contact.

By Telephone
You can call our Customer Service Team on +61 1800678326 between 6pm – 7am AEST Monday to Friday, Saturday 6:30pm - 3am AEST. We are closed on Sundays.

Please note on UK public holidays the Customer Service team can be reached between 6pm - 2:30am AEST.

Ted is based in the UK so we work while you sleep! Whilst we always love a phone call, due to the time difference we encourage any queries to be sent by email.

By Email

You can get in touch with the team by filling the form below. Remember to select the most relevant topic, as this will help us deal with your query more efficiently.

Please do not include any sensitive payment card information in the form below.

We endeavour to get back to you within two working days.