Ethical Statement

At our head office, stores and warehouses we are working tirelessly to reduce the amount of waste we send to landfill, and we would love you to help us by thinking about your waste too. After all, one man's trash is another man's treasure.

We especially want to make sure that all electrical products are taken care of properly; things like batteries can be extremely harmful to the environment if not disposed of correctly. Within the UK, we have grouped together with other retailers and joined the 'Distributor Take Back Scheme', helping the UK's local councils with the provision of improved recycling facilities for you as part of our commitment to the UK and European WEEE Directive (Waste Electrical and Electronic Equipment).

This is why on these products we display the crossed-out wheelie bin symbol. Please do not dispose of these with your household waste. For our UK customers, please take them to your local recycling centre run by your local council. You can find your closest centre at www.recycle-more.co.uk. Here you can also find out where to recycle things as diverse as fridges, milk cartons and even your old Ted clothes.

We also believe in playing fair. It's not just about being honest and open in the way we do business. We encourage our suppliers to do the same. Important as those points are, it's bigger than that, global in fact.

You see we also have a responsibility to do right by the environment in terms of reducing our waste and consumption of resources. In other words, keeping our carbon footprint as dainty as possible.

We have joined forces with MADE-BY, a not for profit association who are helping Ted to look at our garments a bit more closely, from the fibres we use to make the products to the conditions for the people who work within our factories. They have helped us to set targets to continuously improve the overall sustainability of our collections, and you will soon be able see our progress measured against MADE-BY's internationally accredited and recognised benchmarks on their website www.made-by.org.

Environment

Ted knows two heads are better than one. With this in mind, he’s become a member of the Green 500 organisation. The leading companies in London that make up the Green 500 have been working together to collectively cut their carbon emissions by 1.5 million tonnes over the last 2 ½ years, in line with the London Mayor’s Energy Strategy. In summer 2010 Ted became a proud Platinum award holder for the Green 500. For more information click here www.green500.co.uk.

Ethical Conduct

Ted likes to know his employees are taken care of. The factories and overseas organisations we work with are reputable firms and we've built trustworthy relationships with them over many years, and in 2010 Ted made another friend and partner in MADE-BY. We are committed to working with MADE-BY on a step-by-step action plan that we have created to help improve the overall sustainability of our collections, across the whole supply chain.

Ted likes to know his employees are taken care of. We have an ethical Code of Conduct for those who work directly with Ted Baker - click here to read it.

Sustainability

Ted Baker wares are built to last - we do not deal in disposable clothing. Our quality fabrics are sourced from highly regarded mills, and Ted's classic styles can be worn for many seasons. Many of our garments are also made more sustainable fibres such as Organic Cotton and Tencel, and as part of our work with MADE-BY we are aiming to improve the quantities of these fibres within our collections over time. Read our Fabric Guide for more information on the materials we use and where they come from.

Animal Welfare

Ted Baker is committed to participating in 'fair' trade, and we expect all animal derived products that we sell to have come from animals that are treated to the highest standards of animal welfare and in accordance with animal welfare legislation. In particular we expect all sources to obey the OIE’s Animal Health Codes – more information about these can be found here www.oie.int/en/international-standard-setting/terrestrial-code/access-online/

Our policy focuses on the most common animal derived products that are found within our garments.

Endangered Species:
Ted Baker will never use anything from the CITES (Convention on International Trade in Endangered Species of Wild Flora and Fauna) or IUCN (International Union for the conservation of Nature) lists in a product.

Fur:
We will not use real fur within our collections.

Feathers/Down:
We will not condone sourcing from birds plucked whilst alive.

Leather/Hair on Hide/Hair on Skin Garments:
No animal will be slaughtered solely for use within a Ted Baker Product. All skins are by products of the meat industry. We will not use any skins from animals that have been boiled or skinned alive. We will not use Karakul, Slink or other leathers that are from unborn animals.

Merino Wool:
Ted Baker use beautiful Merino wool in many products, but are very aware of the practice of mulesing which exists in Australia to prevent flystrike in sheep. We support the Australian Wool Industry in its efforts to phase this practise out, and are working with our own suppliers to phase out wool from mulesed sheep within our collections.

Angora:
As of summer 2014 we ceased using angora in our collections.

Beauty

Our policy is that we do not test on animals, nor do we use animal derived ingredients in our products. The only exception to this (and this is only really relevant to Vegans) is that we do use beeswax in some of our hair waxes.

Charity

We donate thousands of pounds to charity each year, but being a modest fellow, Ted doesn't like to shout about it. By donating gifts, funds and getting involved with events, we've worked with a variety of groups, ranging from individual fundraisers to large research organisations.

If you want to know more about what Ted Baker is doing to help others and the environment, sign up to our blog and find out what he's been up to.

Counterfeiting

Ted works tirelessly to maintain his high standards and level of workmanship. His choices – in terms of materials, production and attention to detail – are impeccable and so you’ll understand that he makes it his business to protect his brand and his customers. In particular, he’s working hard to identify (and has taken down) websites and online auctions that he believes are selling counterfeit Ted Baker products.

The only official online store with the Ted Baker trade mark in the domain name is www.tedbaker.com

Other websites which contain Ted Baker in their domain name and offer products for sale are not Ted’s and should not be trusted. Of course, Ted Baker products may also be sold by other websites authorised by Ted, but their domain names will not include the Ted Baker trade mark.

Working with customs authorities and law enforcement agencies around the world, Ted is determined to stop the shipment of counterfeit goods, preventing their sale and distribution. By finding counterfeiters and taking legal action, Ted is playing his part in tackling the global ramifications of counterfeiting, and the cycle of abuse supported by purchases of counterfeit goods.

Contact Us
Any information regarding counterfeiting is extremely valuable to us. Please contact us if you see any suspicious looking Ted Baker products and we’ll investigate and, where appropriate, consider taking legal action.

We regret that we can’t comment on products that aren’t purchased directly from Ted Baker or issue letters of authentication. We're also not able to reimburse customers who have purchased counterfeit goods or help resolve disputes. If you need advice in the UK you should contact the Citizens Advise Consumer Helpline on 03454 04 05 06.